All Dashed products come with a limited 180-day warranty which begins from the time you purchase.

The warranty is valid when purchased through our online store through this website (godashed.com) and does not apply to any third-party websites, or third-party resellers.

• Normal wear and tear from daily use.
• Misuse, lack of care, mishandling, or accidents outside the warranty scope.
• Use of the product beyond its intended purpose.
• Damage from improper/unauthorised repair or maintenance.
• Subjective assessments of the product, such as speed or strength.
• Failure to follow the instructions provided in the associated manual (e.g. allowing device to run flat to 0%).
• Multiple warranty requests.

1. You can start your Warranty claim below.
2. We'll use your video/photo evidence/report to determine the severtiy of the claim (to be Minor or Major).

If a fault or defect is determined as minor, we will issue a replacement device.

If a fault or defect is determined as 'major' by our warranty team, we will issue a full refund. The maxImum amount claimable, is the device cost, initially paid.

3. Warranty will be approved or rejected based on the above.

Please fill out the form below with the following information:

• Is your device unopened and unused?
• What is the issue you're facing?
• What methods of troubleshooting have you tried?
• What device/make/model are you trying to charge?
• Are you using a case?
• Ensure an attachment (either video or photo) is uploaded with your claim.

If you're unable to upload a video due to file size, please upload the video to Google Drive or iCloud (or similar) and share the link with us.

Warranty claims with insufficient information/evidence (through a collection of video/photos) will be denied.